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Defusing Anger & Hostility


Course Description

So, why can't you reason with an upset person? The ability to reason is carried out in areas of the brain that are cut off by the overload of emotions flooding in. You may find yourself in situations where you need to attempt to defuse aggressive, angry people.

This module will teach you to recognize anger in others, and what you can do to de-escalate that anger.

  • Price$79
  • InstructorRobert Goris
  • Modules1
  • Final TestYes
  • Downloadable ResourcesNo
  • External LinksNo
  • LanguageEnglish
  • Participation Time70min