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Frequently Asked Questions

  • How do I register?

    You can contact a school by filling out a “Contact Us” form. This form can be found to the right of both the institute and education program profiles and also at the bottom of these profiles.

  • Can I share my log in credentials?

    Only you can answer this question. However, we have some excellent resources to help you make the best decision. Take our "Where Should I Study Abroad?" quiz or read our country guides for an in-depth look at studying in specific countries.

  • How do I get a new password?

    You can find programs through our Find Education search tool. You can select the category you’d like to study, such as hospitality or business; the place where you’d like to study, whether a certain country or city; and/or the type of program, such as Bachelor or Master.

  • Where can I find my Dashboard?

    Locating schools to study is exactly the same as finding an education program (see above question). Once the search results appear, click on the "Institutes" tab to view the institutes, or use our Find Schools search tool.

  • Where can I find all of my certificates?

    Every school and program has different admission requirements for accepting students. These requirements can often be found on the program profiles. If you’d like more information or if the information is missing, submit a “Request Information” form to contact the institute directly.

  • How do I play the courses?

    You can contact a school by filling out a “Contact Us” form. This form can be found to the right of both the institute and education program profiles and also at the bottom of these profiles.

  • Can I complete the course in multiple sessions?

    Only you can answer this question. However, we have some excellent resources to help you make the best decision. Take our "Where Should I Study Abroad?" quiz or read our country guides for an in-depth look at studying in specific countries.

  • Why is the NEXT button disabled?

    You can find programs through our Find Education search tool. You can select the category you’d like to study, such as hospitality or business; the place where you’d like to study, whether a certain country or city; and/or the type of program, such as Bachelor or Master.

  • Why is the course taking so long to load?

    Locating schools to study is exactly the same as finding an education program (see above question). Once the search results appear, click on the "Institutes" tab to view the institutes, or use our Find Schools search tool.

  • Why does the course still show incomplete?

    Every school and program has different admission requirements for accepting students. These requirements can often be found on the program profiles. If you’d like more information or if the information is missing, submit a “Request Information” form to contact the institute directly.

  • How will I be graded?

    You can contact a school by filling out a “Contact Us” form. This form can be found to the right of both the institute and education program profiles and also at the bottom of these profiles.

  • Is there a time limit to take the test?

    Only you can answer this question. However, we have some excellent resources to help you make the best decision. Take our "Where Should I Study Abroad?" quiz or read our country guides for an in-depth look at studying in specific countries.

  • Can I exit the test and come back to it later?

    You can find programs through our Find Education search tool. You can select the category you’d like to study, such as hospitality or business; the place where you’d like to study, whether a certain country or city; and/or the type of program, such as Bachelor or Master.

  • How many times can I take the test?

    Locating schools to study is exactly the same as finding an education program (see above question). Once the search results appear, click on the "Institutes" tab to view the institutes, or use our Find Schools search tool.

  • Do I receive a certificate?

    Every school and program has different admission requirements for accepting students. These requirements can often be found on the program profiles. If you’d like more information or if the information is missing, submit a “Request Information” form to contact the institute directly.

  • How secure are your servers?

    You can contact a school by filling out a “Contact Us” form. This form can be found to the right of both the institute and education program profiles and also at the bottom of these profiles.

  • Is support for learners included?

    Only you can answer this question. However, we have some excellent resources to help you make the best decision. Take our "Where Should I Study Abroad?" quiz or read our country guides for an in-depth look at studying in specific countries.

  • Do we need to install anything?

    You can find programs through our Find Education search tool. You can select the category you’d like to study, such as hospitality or business; the place where you’d like to study, whether a certain country or city; and/or the type of program, such as Bachelor or Master.

  • What are the operating system requirements?

    Locating schools to study is exactly the same as finding an education program (see above question). Once the search results appear, click on the "Institutes" tab to view the institutes, or use our Find Schools search tool.

  • Are the courses mobile compatible?

    Every school and program has different admission requirements for accepting students. These requirements can often be found on the program profiles. If you’d like more information or if the information is missing, submit a “Request Information” form to contact the institute directly.

  • Do you offer bulk prices?

    You can contact a school by filling out a “Contact Us” form. This form can be found to the right of both the institute and education program profiles and also at the bottom of these profiles.

  • When do I have to pay?

    Only you can answer this question. However, we have some excellent resources to help you make the best decision. Take our "Where Should I Study Abroad?" quiz or read our country guides for an in-depth look at studying in specific countries.

  • What are acceptable payment methods?

    You can find programs through our Find Education search tool. You can select the category you’d like to study, such as hospitality or business; the place where you’d like to study, whether a certain country or city; and/or the type of program, such as Bachelor or Master.

  • Will I get my money back if I decide not to finish the course?

    Locating schools to study is exactly the same as finding an education program (see above question). Once the search results appear, click on the "Institutes" tab to view the institutes, or use our Find Schools search tool.

  • What is your return policy?

    Every school and program has different admission requirements for accepting students. These requirements can often be found on the program profiles. If you’d like more information or if the information is missing, submit a “Request Information” form to contact the institute directly.